Refund Policy

1. Digital Products

Because our digital products (extensions, software, books) are delivered instantly, we generally do not offer refunds once the product has been accessed or downloaded.

We believe in the quality of our work and provide detailed descriptions and previews so you can make an informed decision before purchasing.

2. Exceptions

We may consider refund requests in the following specific cases:

• Technical issues that prevent you from using the product that we cannot resolve.
• Duplicate purchases made by mistake.

3. Subscription Cancellations

You can cancel your subscription at any time. Your access will continue until the end of the current billing period.

We do not provide partial refunds for the remaining time in a billing cycle after cancellation.

4. Chargebacks

Initiating a chargeback without contacting us first may result in the permanent suspension of your account and access to our services.

We encourage you to reach out directly so we can resolve any issues fairly and quickly.

5. Requesting a Refund

To request a refund for an exceptional case, please contact us via email with your order details and the reason for the request.

All requests are reviewed on a case-by-case basis and a decision will be provided within 5-7 business days.

6. Changes to Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page and will apply to all purchases made after the date of posting.